“Lifetime Adventures” LLC is a licensed travel agent based in Uzbekistan, Samarkand.
These Booking Conditions apply to the person making the booking and all other persons on whose behalf the booking is made.
Please read these Booking Conditions carefully. They apply to all bookings made through Lifetime Adventures (“Lifetime Adventures”), who are acting as agents on behalf of all of the suppliers (tour guides, transportation hirers, accommodation providers, airlines and restaurants) in your booking.
You are contracting with the suppliers, whose terms and conditions apply to your booking. Copies of those terms and conditions are available upon request.
These booking conditions govern your relationship with Lifetime Adventures.
The person making the booking must be at least 18 years of age and must be authorized to make the booking on behalf of the members of the party. The person making the booking must also provide a copy of these booking conditions to the other members of the party.
Prices - Every effort is made to ensure that the prices quoted to you are correct; however we Lifetime Adventures acts only as an agent and rely on information provided to us from the suppliers of the travel services and products such as transportation, accommodation, national air tickets, train tickets, tour guides, entrance fees, restaurants. We will bring to your attention any change in price made prior to you completing your booking and paying the balance of the price. Please note some tour operators and travel service providers reserve the right to increase the price of your travel arrangements due to increases in airfares, hotel accommodation charges and currency fluctuations.
The Contract - After we have received your deposit or full payment (if applicable) and we have issued a confirmation invoice, a contract will exist between you and each of the suppliers, effective from the date printed on your invoice. The terms and conditions of each supplier you have booked with will apply to your booking. Once the contract(s) is made, the airlines, accommodation provider and any other supplier is responsible for providing you with what you have booked.
Airline Schedules - The airline on which you are booked may change its departure time. It is your responsibility to contact the airline to check if there has been no change to the time of departure.
Alterations made by you - If you want to change any part of your booking, we will do all we can to help. However, the suppliers are under no obligation to make any change, although with reasonable notice (usually more than four weeks), changes may be possible. If we are able to make a change, we will do all we can to help which will result in for extra amount from the previous booking.
Cancellation Policy and Fees - If you cancel your booking you may incur a cancellation charge. The amount of this charge will vary depending on when the cancellation is made and the terms and conditions of the supplier of travel services or product. If you are entitled to a refund please note Lifetime Adventures is unable to provide you with funds until they are received from the supplier. Lifetime Adventures will charge a cancellation fee per booking as set out as follows:
Deposits are non-refundable. If you cancel your booking, we will impose cancellation charges as follows:
A non-refundable deposit of 20%, but not less than US$300, must be made and a confirmation issued by the Company before any binding contract exists. Once we receive your deposit we will invoice you for the remainder of the tour cost. This must be paid not less than 45 days before the start of the tour (or by an alternative date agreed between you and the Company). If you book less than 45 days before departure, you must pay for the tour in full as soon as you book, unless you make alternative arrangements with the Company. If you do not pay your balance by the agreed time, the Company reserves the right to cancel your booking or pursue any unpaid monies.
Liability - As Lifetime Adventures is only acting as an agent we have no liability in respect of the supply of any element of your booking, including any liability for illness, personal injury, death or loss of any kind, delay and inconvenience caused directly or indirectly by any provider of travel services or products or by other third parties unless caused by our negligence. Any claim for damages for injury, illness, loss or death must be brought against the relevant supplier of the travel services or products.
Nothing in these terms and conditions shall be read as excluding, restricting or modifying rights under the Trade Practices Act and other legislation given to consumers in relation to the supply of goods and services.
Travel Insurance - We strongly recommend that you take out comprehensive travel insurance at the time of paying a deposit. The policy should provide cover for loss of deposit, cancellation and additional expenses, medical expenses and repatriation and loss or damage to baggage and valuables. You are responsible for making any special or increased insurance arrangements which you deem are necessary.
Passport and Visas - It is your sole responsibility to ensure you have a valid passport at the time of travelling and that you hold all necessary visas and permits. All Travellers must hold a valid passport for international travel. Some countries require you when entering to hold passport with at least six months validity. Australian permanent residents require a valid re-entry permit. Children are required to hold individual passports.
Complaints - We hope you will have no reason to complain but if you are unhappy with any aspect of the services provided you must report it immediately to us. We shall attempt to resolve the matter immediately but if you remain dissatisfied you must write to us within 28 days from the end of your trip or holiday. Failure to complain at your destination may mean we will be unable to resolve the dispute after you return home.
Data Protection - In order to process your booking we need to pass your details to the relevant suppliers. We will take all reasonable precautions to ensure the security of that information. We may also use the information you provide for marketing purposes and, if you do wish to receive any further information, please inform Lifetime Adventures team.
General – Lifetime Adventures reserves the right to alter these terms and conditions at any time.
Lifetime Adventures LLC accepts all monies paid and commitments given subject to our terms of trade and schedule of fees and those stipulated by other service providers you may use as part of your overall arrangements handled by us. These conditions apply to yourself, your family or travelling companies that you represent or make payments on their behalf.
our professional Lifetime Adventuress will advise and provide you with all the relevant documentation and schedule of fees prior to your financial commitment being made.
We are a travel company based in Uzbekistan. Our expert team designs special tours in the countries of the Great Silk Road.
Terms and Conditions